Terms and Conditions

You must not use our website in any way that may cause access to it to be intermittent or impaired at all. Please remember that you are solely responsible for all electronic communications and content sent by you to us. Our website must not be used for any fraudulent or unlawful activities. Please make sure that nothing you send, use or reuse is illegal, offensive, abusive, indecent, defamatory, obscene, menacing, harmful to others, or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any "spam." In all dealings with our website please refrain from breaching any copyright, trademark, confidence, privacy or any other right.

You can of course post reviews and comments etc.; send communications; and submit suggestions, ideas, comments, questions like most modern websites, but please make sure that it is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing any intellectual property rights, affects others parties, or is unpleasant. Please also make sure that it contains no software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." Please don’t use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. We reserve the right to remove or edit any content, but we may choose not to. Regarding all material in reviews, comments, and communications: We reserve non-exclusive, royalty-free rights to use it as we see fit throughout the world. You agree to indemnify Jardines for all claims brought by a third party against Jardines arising out of or in connection with a breach of any of these warranties and your usage of jardinesdirect.co.uk.

All the content of this Website, including but not limited to the text, graphics, logos, button icons, images, and software, is protected by copyrights, trademarks, and/or other intellectual property or proprietary rights owned by or licensed to Jardines. You may not use anything from our website without our express written consent, including publication of any part, including prices or product listing.

Our contract with you is confined to the terms and conditions mentioned here, to the exclusion of any others. This includes terms and conditions implied in any communication by our customers.

When an order is placed to fulfill a prescription from your Doctor/Dentist or Nurse, we then need to see the original prescription (which you would be required to post) before we are able to dispatch your medicine, unless the prescription is sent electronically to our OCS code FR715.

In order for us to make sure that any medicines for you and your family are suitable and safe, we will need you to supply personal information about the patient concerned. It is imperative that this information is accurate, complete, and up to date, as we wholly rely on this so that the most appropriate medicine is supplied. Please realize that we have no liability or responsibility for any direct or indirect loss or damage/injury that may result to you or a third party incurred as a result of our reliance on false or inaccurate information supplied by you or on your behalf.

Please refer to our Delivery & Returns Policy.

Please refer to our detailed Delivery & Returns Policy.

Payment may only be applicable for Private Prescriptions or NHS Levies. This payment can be made over the phone or by posting relevant payment to our Registered Address.

We may often provide links to other sites to give you further information on a topic or product, as we have no control over the content of external links we are not responsible or liable for any issues that may arise from your use of these sites. Please view these links as moving away from our website, and we would recommend you make yourself aware of their separate terms and conditions.

By using jardinesdirect.co.uk, you consent to accepting all communications electronically. Emails and all communications sent through our site, e.g., forms, etc., to us and from us are taken as being electronic and are deemed to be “in writing” to satisfy any legal requirement.

We do try to make sure that the website is accurate and free from malicious components and viruses. We are not responsible for any damages or losses suffered as a consequence of using this website. We accept no liability for loss and/or damage to property or purely economic loss resulting from the use of this site or the use of products sold on this site. This does not affect your statutory rights where these may differ. As with all provisions in this document, they are set out in accordance with the laws of England and Wales. Nothing in these terms affects our liability by law for death or personal injury caused by our negligence or fraudulent misrepresentation.

Jardines Direct is covered by professional indemnity insurance relating to trading as a pharmaceutical chemist.

We reserve the right to alter our website, the contents, and terms and conditions at any time. When you use our site, the terms and conditions at that time apply.

We won’t be held responsible for a breach of these terms from events that are beyond our reasonable control. This condition does not affect your statutory rights.

We reserve the right to act upon any breaches of these terms and conditions. In cases where we have initially chosen to be lenient, we reserve the right to act at any point in time and especially in cases of repeated breach.

Our Company, this Website, and its use are governed solely by the laws of England and Wales and are subject to the exclusive jurisdiction of the English Courts.

We reserve the right to alter our website, the contents, and terms and conditions at any time. When you use our site, the terms and conditions at that time apply.

We won't be held responsible for a breach of these terms from events that are beyond our reasonable control. This condition does not affect your statutory rights.

We reserve the right to act upon any breaches of these terms and conditions. In cases where we have initially chosen to be lenient, we reserve the right to act at any point in time and especially in cases of repeated breach.

Any disputes arising out of or relating to the use of this website or our products shall be resolved through arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

If any provision of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

We won’t be held responsible for a breach of these terms from events that are beyond our reasonable control. This condition does not affect your statutory rights.

Our Company, this Website, and its use are governed solely by the laws of England and Wales, and are subject to the exclusive jurisdiction of the English Courts.