Complaints

Our business is founded on customer service, and we take any shortfall in our standards very seriously.

To speak to a customer service advisor, please call 01908 506828.

If you are unhappy with our service in any way, we would like to know. Please contact us or write to us at:

Jardines UK Ltd
Winterhill House
Snowdon Drive
Milton Keynes Buckinghamshire
MK6 1AP

Complaints are dealt with Monday and Friday between 9 am – 5 pm. We endeavor to acknowledge your complaint within 2 working days and will keep you regularly updated until the complaint reaches a mutually satisfactory conclusion.

For complaints about pharmaceutical services (advice, prescriptions, medicines), your complaint will be dealt with by one of our Pharmacists. When dealing with pharmaceutical complaints, we work to the standards laid down by our professional body, The General Pharmaceutical Council.

Leave Feedback